Last updated August 2025.
You can also read and download our Supplier Code of Conduct here.
Through the power of work, we build better businesses and help people lead more fulfilling lives.
At Impellam we are united by one purpose, one culture, one driving force. We call it Virtuosity. It’s how we do what we do. It’s why we’re different. It’s our determination to do even more and to always be ambitious and brave for all our stakeholders.
This mission, together with our shared signature practices, gives clear guidance on the behaviours and actions we expect from all the people and organisations that work with Impellam. We choose to engage and partner with like-minded organisations because they recognise people should be treated with dignity and respect.
Impellam Group Limited and its associated companies (www.impellam.com) requires all employees, officers and directors to act responsibly, professionally, and ethically in all business relationships. To that end, Impellam has adopted this Supplier Code of Conduct which applies to all our suppliers and stakeholders.
Suppliers represent a critical component of Impellam’s performance and value proposition. As our relationship grows and matures with certain suppliers, we expect our suppliers to evolve to better fit our enterprise. Suppliers that cannot or will not adhere to this Supplier Code of Conduct must immediately advise Impellam and may be disqualified as an Impellam supplier.
Key principles of this Code of Conduct include the following:
Suppliers must comply with all applicable laws, rules, and regulations of the places where they do business and this includes, but is not limited to, the Criminal Finances Act 2017, the Modern Slavery Act 2015, the Data Protection Act 2018 and the Bribery Act 2010. If any law, rule or regulation conflicts with this Supplier Code of Conduct, the Supplier should bring such conflict to the attention of Impellam.
Suppliers must be committed to provide safe working conditions and a healthy work environment. Suppliers must act with care and respect for both the environment and the people who live in the communities where they conduct business. Suppliers must follow all applicable safety, health and environment laws, regulations, rules and practices, including providing a workplace free from violence and the influence of illegal drugs or alcohol.
Suppliers should have a clear environmental and sustainability strategy in line with the Sustainable Development Goals (SDGs). Impellam is committed to achieving Net Zero by 2045 and expect its suppliers to be equally ambitious and set emission reduction targets (both near term and long term) aligned to the Science-Based Targets Initiative (SBTi) which includes scope 3 emissions targets.
Suppliers shall:
Suppliers must comply with all applicable environmental and sustainability laws and regulations including those related to greenhouse gas emissions and reporting requirements such as Streamlined Energy and Carbon Reporting (SECR) and the Taskforce on Climate-related Financial Disclosure (TCFD) where applicable.
Impellam may offer suppliers training or workshops on sustainability topics from time to time. Suppliers are encouraged to take part in them.
Finally, Impellam expect its suppliers to uphold similar sustainability and environmental standards within their own supply chains and to incorporate sustainability criteria into their procurement policies.
Suppliers may use lawful, legitimate and reasonable business entertainment and gifts for the purpose of creating goodwill and sound working relationships, not to gain unfair advantage. However, depending upon circumstances, Suppliers that provide business entertainment or gifts deemed inappropriate may be disqualified as Impellam supplier.
Supplier’s may not make facilitation payments or make gifts or behalf of Impellam.
No Impellam employee or family member may offer, give, or accept any gift or entertainment unless it:
Suppliers and their employees must avoid creating actual or apparent conflicts of interest. Conflicts of interest can arise when a supplier takes an action or has an interest that may make it difficult for the supplier to engage in legitimate business transactions. Conflicts of interest also arise when a supplier, a supplier’s employee, or a member of his or her family, attempts to obtain improper access to Impellam or personal benefits (including loans, guarantees of obligations or acquisitions of interests in transactions involving Impellam or its clients or suppliers) as a result of his or her position with the supplier.
If you believe that a transaction, relationship, or other circumstance creates or may create a conflict of interest, you should promptly report this concern to Impellam.
Suppliers must accurately record and report information in order to make responsible business decisions. All business expenses should be documented accurately and books, records, accounts, and financial statements should be maintained in reasonable detail, appropriately reflect transactions with Impellam, and conform both to applicable legal requirements and to its system of internal controls.
Suppliers must deal fairly with Impellam’s clients, suppliers, competitors and employees. Suppliers must not take unfair advantage of anyone through manipulation, concealment, abuse of privileged information or any other unfair practice. Suppliers must not engage in unethical or illegal business practices such as stealing proprietary information, misrepresenting important facts, possessing or using trade secret information that was obtained without the owner’s consent, or inducing disclosure of this type of information by past or present employees of other companies.
Suppliers must refrain from all forms of unlawful discrimination in the conduct of its business. Suppliers shall not engage in discrimination based on race, colour, age, gender, sexual orientation, ethnicity, disability, pregnancy, religion, union membership, or marital status in hiring and employment practices such as promoting, rewards, and access to training.
Impellam will not tolerate harassment or bullying or sexual harassment in any form towards its people. Suppliers should implement policies and procedures to ensure they are taking reasonable steps to prevent harassment or bullying or sexual harassment of both their own personnel and those individuals their personnel interact with – including Impellam staff.
Suppliers must strictly adhere to all confidentiality obligations. Confidential information includes proprietary information such as trade secrets, know-how, business and marketing plans, sales forecasts, engineering and manufacturing ideas, designs, innovations, databases, records, supply chain information, salary information, and unpublished financial data and reports, as well as any non-public information that might be of use to competitors or harmful to Impellam or its clients if disclosed. Suppliers must ensure the confidentiality of confidential information continues even after the supplier / customer relationship ends.
Suppliers must manage their sub-tier suppliers in accordance with the same principles outlined in this Supplier Code of Conduct.
Supplier diversity is a very important part of Impellam’s business strategy. It is a part of our business process which seeks to diversify our supply base. Our focus is on enhancing a corporate supply chain that reflects the diversity of the communities in which we work. At Impellam, developing mutually beneficial business relationships that produce value to our company and our clients is paramount to our success. We encourage our suppliers to identify and develop qualified and capable minority and small disadvantaged businesses. Our client base includes entities that require this as a condition of doing business and therefore Impellam expects suppliers to be aware of and to promote this initiative wherever feasible.
Impellam’s suppliers must have the highest legal and ethical standards in dealing with employees and workforce (“Workers”). All suppliers will warrant that they have implemented systems and controls aimed at ensuring compliance to the Modern Slavery Act 2015 and specifically:
Impellam will require suppliers to confirm compliance to this Supplier Code of Conduct in writing and suppliers will respond to this promptly and honestly.
If you have any concerns about a breach of this Supplier Code of Conduct you may report this on a confidential basis to your local Impellam Group Legal team or legal@impellam.com.
Impellam promises to adhere to its own Code of Conduct in its dealings with suppliers. For those suppliers who meet the high standards required to become an Impellam supplier, we requests your co-operation to mutually hold each other accountable. Impellam wants to be recognised as your customer of choice and welcomes open and honest feedback.
If you have any questions regarding this document contact your local Impellam Group Legal team or legal@impellam.com